Lufthansa / LH *

Lufthansa / LH *

Fare rules 
NO SHOW / وقت التغيب 
24h 
some rulesDifferent

NO SHOW penalty / غرامة وقت التغيب 
In case of a no-show, 
you must collect a no-show or higher fees.
  after Check  the fare rules 

Delet segment / تسمح بجعل التذكرة مفتوحه 
NO

كود الغرامه DU او EMD
YQ Non Ref In all cases

VOID / هل تقبل الالغاء نفس اليوم اعاده المبلغ ام لا
YES

Add bag / اضافه حقائب 
 Add Luggage: at the airport only

NAME AMEND / تعديل الاسم 
A full name change is not permitted.
name correction from our side 

Fully unused TKT  
 IF TKT ''nonrefunable as per fare fules
 and need to refund tax'' 
في حاله ان التذكرة  غير مستخدمه
ومذكور في الشروط انها غير مسترده هل يمكن استرداد الضرائب ؟
The ticket is non-refundable under fare rules and needs to be refunded for taxes
 You can refund taxes except YQ + YR and non-refundable taxes.
YES
Fully unused TKT PEN VS fare
التذكره غير مستخدمه و غرامه التذكرة اعلي من القيمة الرئيسيه للتذكرة
check fare rulles 


REFUND
HANDLING REFUND

Fully unused tickets:
o can be fully refunded – except for certain taxes (e.g., L8/Dominican
Republic)
Partially used tickets:
o can be partially refunded on half-return basis or according to single unused
coupons.
o No refund of DCC and OPC for partially used tickets.


 WAIVER CODE : REFUND 
REASON : UN/TK
TIME FRAM : MORE THAM ONE HOUR (60MIN)
WAIVER CODE LHG:SKCHG/TKSKCHG
WAIVER CODE OAL : CNXOAL 

HANDLING REFUND : 
In case an OAL flight is cancelled on an OS, SN, LH, LX
ticket, it is mandatory to enter the standard waiver code
“CNXOAL” into the refund mask in. In case of refund due
to eligible time change (LHG and OAL), the standard
waiver code “TKSKCHG” must be entered.



HANDLING REFUND ENTRY  :
AMADEUS : TRFU/WA"CNXOAL"/,,TKSKCHG"
SABRE : AFTER DIRECTREFUND "WFR"ENTRY,ENTER "CNXOAL'/'TKSKCHG'IN THE WAIVER BOX 
GALILEO/TRAVELPORT : START DIRECT REFUND VIA TRNE ENTRY.ENTER'CNXOAL"/"TKSKCHG"IN THE WAIVER BOX (A/L AUTHORITY) .


 





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